Plando

Support

Last updated: 11 June 2026

For Plando support, feedback, subscription questions, or bug reports, email info@jxdream3d.com.

Helpful Details

When reporting an issue, include your Plando app version, iOS version, device model, the screen where the issue happened, and any screenshots you are comfortable sharing.

Subscriptions

Plando Pro subscriptions are billed by Apple. You can manage, cancel, or request subscription help through your Apple ID purchase settings. Plando can help check app-side entitlement issues if you include your Plando user ID from the app settings page.

Privacy information is available at jxdream3d.com/plando/privacy.